SilverCreekVillas.com has created this Privacy Policy in order to demonstrate and explain our firm commitment to privacy. The following statement discloses the information gathering and dissemination practices for the SilverCreekVillas.com & SilverCreekVillas.co.uk web sites.

Terms

Customer is used to describe anyone using the web site as a paid up advertiser or as a user just browsing for a Florida vacation rental villa.

SilverCreekVillas.com refers to both SilverCreekVillas.com & SilverCreekVillas.co.uk web sites.

SilverCreekVillas.com privacy statement

SilverCreekVillas.com strongly believes in protecting the privacy and confidentiality of our site users and customers' personal data, including the individually identifiable information provided by you during the enquiry and/or registration process. Our Privacy Policy explains what information we collect about our customers, how we use the information we collect, how we protect the security and confidentiality of customer information and what you should do if you have any questions or comments.

SilverCreekVillas.com does not sell, share, license, or rent any identifiable information about you to any third party and will scrupulously protect the individually identifiable information you provide to us. Other than anonymous, aggregate data, when you are on SilverCreekVillas.com and are asked for personal information, you are sharing that information with SilverCreekVillas.com only, unless it is specifically stated otherwise. If data is being collected by any company other than SilverCreekVillas.com, you will be notified prior to the time such data is collected. If you do not want your data to be shared, you can choose not to allow the data transfer by not participating in the offered service.

What type of information is collected?

Depending upon what section of the web site you are in, you may be asked to provide different types of information.

If you visit SilverCreekVillas.com only to browse our site and view our content, we collect and store only the following:

the name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account);
the date and time you access our site;
the Internet address of the web site from which you linked directly to our site;
the browser type and version number you used to access our site.
We use the information we collect to measure the number of visitors to the different sections of our site, to gauge how our various partners are driving people to our site, to resolve compatibility problems with certain versions and types of web browsers, and to help us make our site more useful to visitors.

How we use your information

Non Registered Users

First and last name - mandatory We use this information to personalise replies to your availability request to our vacation villa owners.

E-mail address - mandatory We use this information to send you the information you are requesting by filling in the form requesting your e-mail address.

Telephone number - optional If you provide this information it will allow the florida vacation rental villa owners that you have sent your request to, to contact you by telephone. This my be required if you are looking for a last minute deal or you have typed in your e-mail address incorrectly.

Special offers e-mail - optional Any visitor to the site may sign up for our Florida vacation villas special offers newsletter. We will use this e-mail to send out the latest special offers from our villa owners, generally once per month. Every newsletter will contain an unsubscribe link.

Registered Users - Villa Advertisers

Login information - mandatory We will use this to identify you in the villa owners / advertisers area of SilverCreekVillas.com.

Contact information - mandatory We will only use your phone number to contact you in case of a problem or issue with your registration. Your postal address and telephone number are required to be displayed on your villa listing page at all times. We will not use your phone number or e-mail address for solicitation purposes.

Villa Details - mandatory We will use these details to create your villa advertising page in the Florida vacation rentals pages of the web site.

Villa verification scheme - optional If you choose to send us a copy of a utility bill or similar to verify that you are the owner of the listed vacation home, we will keep a copy on file for as long as the current verification is valid - usually 12 months. After this time the information will be destroyed. To continue with the verification scheme an new proof of ownership will be required.

Competition reminder list - optional If you sign up for our reminder service for the monthly competition prize draw that we run, we collect your e-mail address and your name. We use your first name in the greeting for each reminder e-mail we send you. The e-mail address we collect on our competition reminder list signup page is used only for our competition reminder service, which will be distributed only when a new competition or prize draw is added to the site. If you have signed up for our reminders, you may unsubscribe at any time by visiting the link within the e-mail, entering your e-mail address, and clicking the unsubscribe button.

Tell-a-friend referrals

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and e-mail address. We will automatically send the friend a one-time e-mail inviting them to visit the site. We do not store this information in our databases.

Travel requests

If you give us your information as part of a request for travel assistance, (flights, car rental, travel insurance, park tickets), that information will be used only for the purpose of helping you book your travel or other services. We work with travel service specialists from partner companies to help you with your travel services, and these travel specialists will also only use your information for the purpose of booking your travel.

Cookies

In addition to the above information, SilverCreekVillas.com may also store information in the form of cookies. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. We use cookies to deliver content specific to your interests, to track the areas on our site that you visit, to remember your selections on certain pages for you from previous visits to those pages, and to streamline the login process. You can adjust your browser settings to reject all cookies or to require your consent to any cookies, but this may prevent you from enjoying all of the features of our site. A cookie can't read data off your hard disk. SilverCreekVillas.com cannot read cookie files created by other sites, nor can other sites read information from cookies created by SilverCreekVillas.com.

In certain cases, we may link the information we store in cookies to personally identifiable information you submit while on our site.

Please be aware that when accessing other web sites that have links on or are linked to our site, personally identifiable information may be collected about you. The information practices of those web sites linked to SilverCreekVillas.com are not covered by this Privacy Policy.

Third-Party Tracking

SilverCreekVillas.com uses third-party web analytics tracking tools that utilize cookies in order to provide us with analytical information. We use the information we collect to measure the number of visitors to the different sections of our site, to gauge how our various partners are driving people to our site, to resolve compatibility problems with certain versions and types of web browsers, and to help us make our site more useful to visitors.

Children

SilverCreekVillas.com is committed to protecting the privacy of children and to complying with the Children's Online Privacy Protection Act (COPPA). SilverCreekVillas.com does not intentionally or knowingly collect personal information from children under the age of 13. Parents are requested to supervise their children's online activities and consider using available parental control tools to help provide a safe online environment. For additional information about COPPA, visit the U.S. Federal Trade Commission Web site at http://www.ftc.gov.

What does SilverCreekVillas.com do with the information it collects?

SilverCreekVillas.com continually seeks to improve the quality of services that it offers to you so that we may better meet your needs. As part of this process, SilverCreekVillas.com collects information from our customers that is voluntarily provided as well as data regarding your usage of the web site. This information is used in the following and other similar ways:

Internally, SilverCreekVillas.com uses individually identifiable information about you to improve its marketing and promotional efforts, to statistically analyze site usage, to improve product offerings, and to customize the SilverCreekVillas.com web site and system content and layout. SilverCreekVillas.com uses a third party web analytics tool that helps us collect and analyze the following:
the name of the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account);
the date and time you access our site;
the Internet address of the web site from which you linked directly to our site;
the browser type and version number you used to access our site.
We use this information to measure the number of visitors to the different sections of our site, to gauge how our various partners are driving people to our site, to resolve compatibility problems with certain versions and types of web browsers, and to help us make our site more useful to visitors.
SilverCreekVillas.com may also provide third parties with aggregate (summary) information regarding many users of the web site. For example, we might inform third parties regarding the number of users of our site and the activities they engage in while on our site. This information will contain nothing that can identify you or your personal information.
Rarely, SilverCreekVillas.com may need to contact you regarding questions you may have or troubleshoot system problems that you are experiencing.
Finally, SilverCreekVillas.com may be required to disclose individually identifiable information by court or administrative order such as a law, regulation, search warrant, or subpoena, or in order to identify, contact or bring legal action against someone who may be violating SilverCreekVillas.com's Terms of Use policy or may be causing injury to SilverCreekVillas.com's or another's rights or property.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by SilverCreekVillas.com. Please be aware that we, SilverCreekVillas.com, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.

SilverCreekVillas.com security

SilverCreekVillas.com considers the security of individually identifiable information to be a serious and important matter. To protect the security of data, SilverCreekVillas.com's web and database servers are hosted in a secured physical and network environment and efforts are made to secure web servers, networks, host operating systems and databases against unauthorized access. Please remember that the security measures taken by SilverCreekVillas.com are not foolproof; no web site can guarantee that information will be protected in all situations. However, SilverCreekVillas.com can guarantee that it will take all appropriate industry standard measures to protect the information that you provide to us.

Updating your personal information and contacting us

You can always contact us at enquiries@SilverCreekVillas.com, or 55 Dovecote Lane Springhead Oldham OL4 4SN, or at +44 (0)161 626 2819 in order to delete your individually identifiable information from our systems and update the individually identifiable information that you have provided to us. Please contact us if you have any questions or comments regarding this Privacy Policy.

Changes to the privacy policy

SilverCreekVillas.com may change this Privacy Policy at any time by posting revisions to our web site.

For minor changes please return back to this statement for the latest policy. We will use personal information in accordance with the privacy policy under which the information was collected. If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via e-mail. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner.

SilverCreekVillas.com is a trading name of SCV Property Management Ltd Company Number 6144874